About Vi

Years of Service

In 2012, Vi celebrated its 25th anniversary as a developer, owner, and operator of residential communities for older adults. Today the Vi family of communities consists of 10 continuing care retirement communities (CCRCs) across the United States, with corporate leadership committed to providing quality environments, services and programs to enrich the lives of older adults.

"We are extremely proud of the accomplishments we have achieved during the past 25 years," said Randy Richardson, President of Vi. "Our employees and residents can take pride in the fact that we are a stable, national presence within the senior living industry."

FINANCIAL STABILITY

In addition to our more than 25 years of service, at Vi we have a track record of sound financial management. In 2011, we paid off the final construction loan on our newest community, Vi at Silverstone, making all Vi CCRCs free of third party debt.

Type of Company

Developer, owner, and manager of residential communities for older adults. Privately held corporation founded by Penny Pritzker in 1987.

Corporate Headquarters

Vi (pronounced VEE)
71 S. Wacker Dr., Suite 900
Chicago, IL 60606

Telephone: 312.803.8800
Toll-free telephone: 800.421.1442

Mission

Vi is dedicated to providing quality environments, services, and programs to enrich the lives of older adults.

Number of Residents

4,282 (as of July 2014)

Number of Employees

2,700 (as of July 2014)

Units (in operating communities)

Assisted Living: 487 (includes Alzheimer's/memory support)

Independent Living: 3,093

Skilled Nursing: 460

Total: 4,040 (as of July 2014)

Services and Amenities

The distinctive services and amenities offered at Vi communities cater to the needs and lifestyle of our residents, including weekly light housekeeping, maintenance, and concierge service, valet parking, scheduled transportation, and fitness and spa facilities.

Fine Dining

Vi communities provide a world-class dining experience that supports proper nutrition through delicious and healthful cuisine. Meals are served in well-appointed, restaurant-style venues. The company's culinary program is driven by executive chefs who receive customized training at The Culinary Institute of America (CIA) on nutrition, healthy cooking and baking techniques, flavor dynamics, and food and wine pairing.

Wellness

Vi is committed to each resident's whole-person wellness, which includes extensive physical, social, and intellectual programming in an environment that provides rich opportunities for residents to positively impact their wellness and successful aging.

Resident Satisfaction

The company's main priority at all times is the wellbeing of our residents. Because resident satisfaction is a key measure of our success, Vi actively researches and listens to the evolving needs of residents and prospective residents.

Vi recently received its highest resident satisfaction scores to date. In a 2012 survey, CCRC residents responding to the survey gave Vi an overall satisfaction score of 93.3%. In addition, nine out of 10 CCRC residents who responded to the survey say they would recommend their Vi community to family or friends - and eight out of 10 already have.

According to Bill Sciortino, Senior Vice President of Operations, this level of satisfaction is reflective of Vi's commitment to excellence.

"The leadership in our communities is some of the most experienced in the industry," Sciortino said.

Feedback is also received through surveys, resident committees, town hall meetings, focus groups, and the "open door" policy of our executive directors at the community level.

Our Employees

The success of the company is attributable to its experienced, innovative leadership at the local and national levels. For more than 25 years, our resident-centered approach to active living for older adults and commitment to providing quality environments, services, amenities, and care means that we recruit the industry's best talent. Vi employees have a desire to serve older adults and are dedicated to our core values of integrity, compassion, and excellence.

Judy Whitcomb, Vice President of Human Resources, Learning and Organizational Development, talks to Training Magazine about strategies for success when it comes to employee retention. Read more.

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