Employee Vaccine Mandate & More: The Latest on COVID-19 from Vi
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Meet Our Staff
Our residents love living here because our employees love working here. Get to know part of the team that makes Vi at Highlands Ranch a great place to live.
Vi at Highlands Ranch Executive Director Joachim Andersen
Joachim Andersen, NHA, RCFE Executive Director
As Executive Director, Joachim (known as “Yo” for short) oversees every aspect of the community, which includes the quality of service, amenities, care, and programming for each and every Vi at Highlands Ranch resident. Yo previously worked at Vi at Palo Alto and has been with Vi since 2010.
Vi at Highlands Ranch Sales Director Nicole Pollard
Jessica Hawley Director of Sales
Jessica directs all of our sales efforts at Vi at Highlands Ranch. She also manages each sales team member, and represents Vi to the larger Highlands Ranch community. Jessica has over 10 years of sales and marketing experience in Senior Living. She received her Bachelors in Human Services from Metropolitan State University and in 2018 became a Certified Assisted Living Administrator. Jessica joined Vi in 2021.
Vi at Highlands Ranch Care Center Administrator Mary Grace Smigiel
Mary Grace Smigiel Care Center Administrator
Mary Grace oversees each care center department — from dining service to nursing care — and provides a quality experience to our residents. She works closely with her team of nurses to develop a personalized approach for every person at the care center. Mary Grace joined Vi at Highlands Ranch care team in 2013, and has received her master's degree in nursing.
Lisa Nolan, director of nursing at Vi at Highlands Ranch.
Lisa Nolan, RN Director of Nursing
Lisa helps to manage the quality of care and services provided to residents of Vi at Highlands Ranch care center, which includes assisted living, memory support and skilled nursing accommodations. Lisa also oversees the care center nursing staff and works directly with the care center administrator to provide care for each resident. She has more than 20 years of experience working in long-term care and senior living communities. Lisa joined Vi in 2014.
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Angela Owens, lifestyle director  at Vi at Highlands Ranch.
Angela Owens Lifestyle Director
Angela is at the center of everything social at Vi at Highlands Ranch. She creates, finds and arranges outings and events for residents like educational lectures, travel clubs, fitness classes, day trips to unique places in Colorado, and much more. Angela also helps manage the numerous resident-led clubs and events that keep Highlands Ranch members engaged and active. She brings more than 20 years of health and wellness experience and is continuing her education in Health Information Technology. Angela started as Lifestyle Assistant and was promoted to Lifestyle Coordinator before accepting the Director position. Angela joined Vi in 2015.
Rachel Wang, director of resident services  at Vi at Highlands Ranch.
Rachel Wang, LCSW Director of Resident Services
Rachel assists independent living residents and their family members should they need support during a change in a resident’s health. She also works to ensure residents receive the appropriate level of care and service while in independent living and oversees wellness amenities, and manages our concierge and valet services. Rachel worked in hospice care for 10 years prior to joining Vi in 2012.
Suzanne Dobbs, director of HR at Vi at Highlands Ranch.
Suzanne Dobbs, SHRM-SCP Director of Human Resources
Suzanne works to enhance both resident and employee satisfaction through oversight and management of human resources at Highlands Ranch. She has over 10 years of experience in human resources. Suzanne joined Vi in 2013.
Vi at Highlands Ranch Director of Dining Services Bob Burden.
Bob Burden, Director of Dining Services
Bob creates an exceptional dining experience for our residents, providing personalized service from table reservations and plate settings to purveyor selection and vendor coordination. Bob has over 35 years of experience in fine dining. He has an Associates in Culinary Arts and is a Certified Executive Chef through the American Culinary Federation. Bob joined Vi in 2021.
Vi at Highlands Ranch Executive Chef Greg Strickland
Greg Strickland, CEC, CDM, CFPP Executive Chef
Executive Chef Greg Strickland oversees the culinary program for Vi at Highlands Ranch, including menu creation and food preparation. Greg, originally from Hialeah, Florida, has more than 20 years of culinary experience, and is a Certified Executive Chef (CEC), Certified Dietary Manager (CDM), and a Certified Food Protection Professional (CFPP). Chef Strickland joined Vi in 2004 and began his role as Executive Chef at Vi at Highlands Ranch in 2008.
Michelle Ormond, director of housekeeping at Vi at Highlands Ranch.
Michelle Ormond, CHHE Director of Housekeeping
Michelle oversees all of the housekeeping and laundry services provided by Vi. She has been with the company since 2008 and has received her Advanced Custodial Technician Certification through CMI & ISSA. She is certified in hard floor surfaces, carpeted floor surfaces and cleaning chemistries. She is also certified in FEMA IS & ICS For Healthcare, and is a Certified Hospitality & Housekeeping Executive (CHHE).
Kendall Guinn, director of facilities management at Vi at Highlands Ranch.
Kendall Guinn Director of Facilities Management
Kendall is responsible for maintenance of the community’s physical plant and the numerous buildings on our 25-acre campus. He has over 25 years of experience in construction and maintenance with the civilian sector and the Army Corps of Engineers. Kendall joined Vi in 2018.
Tom Pluta, director of accounting at Vi at Highlands Ranch.
Tom Pluta Director of Accounting
Tom is responsible for all accounting operations for Vi at Highlands Ranch. He has extensive experience working in the senior living industry. Tom received his bachelor’s degree from North Park University and master’s degree from Keller Graduate School of Management. Tom joined Vi in 2018.