As executive director, Thom oversees every aspect of the community, from quality of service and amenities to care and programming for every TidePointe resident. Thom has served as TidePointe’s executive director since 2002 and has more than 30 years of experience in the hospitality industry.

Dene directs all of our sales efforts at TidePointe. She also manages each sales team member and represents Vi to the larger Hilton Head community. She has 10 years of experience in Resort, Hospitality, and Sports Marketing. Dene has worked at TidePointe since Vi acquired the community in 1998.

Frazier oversees each care center department — from dining service to nursing care — and provides a quality experience to TidePointe residents. He is licensed by the South Carolina Board of Long Term Care Administrators as a Nursing Home Administrator and Community Residential Care Facility Administrator. He is also board certified in healthcare management by the American College of Healthcare Executives. Frazier has more than 20 years’ experience in healthcare administration. Frazier joined Vi in 2016.

Carrie assists independent living residents and their family members should they need support during a change in a resident’s health. She also works to ensure residents receive the appropriate level of care and service while in independent living and oversees wellness amenities and manages our concierge and valet services. She has more than 10 years of experience in hospitality and healthcare, previously working at a large regional hospital and university. Carrie joined Vi in 2014.

Joy is at the center of everything social at TidePointe. She creates, finds, and arranges outings and events for residents like educational lectures, travel clubs, fitness classes, day trips to unique places on and around Hilton Head Island, and much more. Joy also helps manage the numerous resident-led clubs and events that keep TidePointe members engaged and active. Joy has a BA in Psychology from University of South Carolina and more than 20 years’ experience in customer service and the senior fitness industry. Joy joined Vi in 2016.

Lisa works to enhance both resident and employee satisfaction through oversight and management of human resources at TidePointe. She has over 30 years of human resource experience with the first 10 years specializing in executive search and corporate recruitment leadership before moving into generalist leadership roles, which were in higher education prior to senior living. Lisa joined Vi in 2014.

Quintin is responsible for maintenance of the community’s physical plant and the numerous buildings on our campus. He joined TidePointe in 2001 as an Engineering Supervisor and was promoted to Assistant Director of Engineering in 2016. Quintin began his role as Director of Engineering in 2019.

Kevin creates an exceptional dining experience for our residents, providing personalized service from table reservations and plate settings to purveyor selection and vendor coordination. Kevin is a Certified Food and Beverage Executive (American Hotel & Lodging Educational Institute) as well as a Certified Dietary Manager and Certified Food Protection Professional (Association of Nutrition & Foodservice Professionals). He has 20 years' experience in the dining industry, including more than 12 years in senior living. Kevin joined Vi in 1999.

Sandra is responsible for all accounting operations for TidePointe. She has more than 20 years of accounting experience in the health care and senior-living sectors. Sandra joined Vi in 1997.