Service
Like any organization dedicated to service, we measure our success by our residents’ satisfaction. Every year, we survey residents to better understand their evolving expectations and to ensure we are delivering on our commitment provide the very best in service and care.
In 2025, 91% of our residents said they are surrounded by people they enjoy in their community and have the freedom to live life on their own terms doing what they want, when they want, and how they want. In the same survey, 89% of our residents told us they are provided with ample opportunities for socialization, family interaction, and access to a variety of events in their community.
We are proud of these results and committed to empowering our residents to live fulfilling lives in our communities.
Stability
Vi also reinvests in the communities themselves: Through the years, we’ve dedicated more than $2 billion to developments and renovations, deepening our commitment to our 10 existing communities rather than expanding our footprint. Recent projects have included extensive remodels at Vi at Palo Alto, Vi at The Glen, Vi at Aventura, and an $86 million redevelopment of Vi at Bentley Village.
With more than 4,000 residents and over 2,900 employees to serve them, we’re passionate about our commitment to elevating senior living.